Bought a used vehicle here. Damion Lawrence, sales rep, was a pleasure to work with. Bob Chakamian (General Manager) and Charlie Gossner (Finance Director) were also friendly and helpful. The price negotiation was challenging at times, they use some "traditional" tactics that I thought were somewhat inappropriate for a high-end dealership (hence 4 stars instead of 5), but we got through it and eventually agreed on a price. The car was in the showroom, requiring a lot of effort to get out, so they insisted that we agree on a price before taking the car out for a test drive, which I thought was odd. Certainly Damion did everything he could to put a deal together, and always treated me with respect. They fully cooperated with a pre-purchase inspection that I requested from another local dealer, and did everything that they promised, so I have no problem recommending this dealership and Damion, Bob and Charlie. Be sure to ask about fees before you agree to a price, some of their fees seemed excessive to me. But overall, I'm delighted with the car and everything went smoothly once we got past the price negotiation.
There are the best!!!
We love the Maserati it is a beautiful car, it makes me feel good !!! Thanks to Damion for the excellent customer service very personal and caring!!I totally recommend!!!
My eleven year old son is a car fanatic! So much so that we took a road trip from NH down to NJ to visit the super car dealerships on Route 17. Charlie, Jackie/Jose, and the staff at Maserati treated us so nicely - way better than the other dealerships that we visited on our trip. We were able to sit in the cars, take pictures, and even go on a test ride! That was SUPER special. My son was thrilled! Really kind - says a lot about the kind of people that they are there. If you are lucky enough to be in the market for one of these beautiful machines, this is the place to buy it! Thank you! May 2019 be your best year yet!
We stopped in to browse the selection and were extremely pleased with the service and attention. Charlie was very friendly and helpful and arranged a test drive for us. Overall an extremely pleasant experience.
All of the staff here is on the top of their game. Very Friendly and Knowledgeable.
Name says it all. Treated like royalty.
very happy with my new ghibli. Peter was very nice and got me a great deal! They beat the other competitor's price...plus they matched my rate from m y credit union...So far, I am very happy with the service from Bergen County
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