Great experience with Ted Contoleon at Maserati of Bergen County.  I had an appointment with Ted for the following Saturday to fix my tire but was near the dealership and dropped in the Saturday before.  Ted happily took the car in, dealt with my tire issues with the insurance company - and had the car ready 2 business days later.  I thought Ted was friendly, responsive, and an overall pleasure to deal with.  Best of all - everything was filed with the 3rd party tire insurance company at no cost to me!   This is my second time using Ted - and I would definitely keep going back as long as he's there.

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Great experience with Ted Contoleon at Maserati of Bergen County.  I had an appointment with Ted for the following Saturday to fix my tire but was near the dealership and dropped in the Saturday before.  Ted happily took the car in, dealt with my tire issues with the insurance company - and had the car ready 2 business days later.  I thought Ted was friendly, responsive, and an overall pleasure to deal with.  Best of all - everything was filed with the 3rd party tire insurance company at no cost to me!   This is my second time using Ted - and I would definitely keep going back as long as he's there.

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Bought a 2016 granturismo. The staff was amazing. Everyone was very informative and helpful. Peter was a great salesman that got me my dream car. I would recommend this place to everyone!!!!!

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Excellent service

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Great overall experience. Peter (Salesman) was excellent.

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I honestly can't say enough positive things about the Service department here.I recently purchased certified pre owned Ghibli from a dealer in PA. Upon driving it home the check engine light came on. I called all of the dealerships around to get a price to install paddles as well as check the light out. Every other dealership was giving me insane numbers to install the paddles. I called Maserati of Bergen County and they quoted me for half the cost. I made an appointment and had the vehicle taken care of. I was very happy to meet the technician John who said he saw that my lower control arms were making a bit of noise as well as a radiator leak.They came to Manhattan during the week, dropped me off a Lavante to drive around and took my ca back to shop and fixed the car in a super reasonable time. Above and beyond. Bergen County has my business. Stand up operation.

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Very happy with my purchase of a new Levante. Peter was wonderful with the sales process. Never felt pressured. He answered all my questions and gave me a deal at their cost. He earned my business and all my future business. Also, forgot to mention that their service dept did a great job with my delivery.

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This dealership is the place to go if you are in the market for a Maserati. The sales team is professional, knowledgeable and not at all pushy. I however, believe that the real test of a dealership is the Service Department. As an Executive Assistant who is responsible for scheduling service, booking the loaner vehicle, following up on the status of the repairs, and approving payment it is imperative that I get the answers I need without drama. I can honestly say that Ted Contoleon, Service Manager is by far the best SM I have ever worked with. Ted is a true professional who you can see truly cares about his clients. He responds to all inquires quickly and offers solutions to any issues that may arise. He even gave me his cell number without hesitation. I am able to text him making my job a lot easier. Ted's staff is equally as professional always greeting and treating my boss with respect. I am very satisfied with the service we have been provided and I highly recommend Maserati of Bergen County for all of your Maserati purchases and service. Need further information feel free to call me, ask Ted for my number. Happy Driving!!! :-)5/18/18 I'm back....my boss had a bubble in his tire and was due for a full service. The tire was a safety issue and needed to be taken care of right away. Ted understood the issue, and jumped right into action. He was able to accommodate my boss with a loaner and activate his tire warranty immediately. The vehicle was back in 3 days. Ted and his team have a sense of urgency, and respect for the situation and my boss as a client. I'm always extremely happy with the service that Ted and the team provide me and my boss! Bergen Maserati is the only place you should think of when in the market for a Maserati. Need more info, reach out to Ted, and he will give you my number. Have a great day.

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Worst customer service I have ever experienced. Slimy operation that cares more about pushing cars then customer satisfaction. I test drove a car, and sat in their show room for 5 hours to learn they sold the car to the family that showed up 4 hours after me, while I was mid negotiation. Would never recommend anyone to this dealership.

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